Built by, with, and for the Blind and Low-Vision Community
Last updated: 2/27/2026
Getting Started with EchoVision
Welcome to EchoVision. This guide helps you set up, explore, and confidently use your EchoVision smart glasses from the moment you open the box.
Safety Note
EchoVision is not a replacement for a white cane or guide dog and should not be considered a primary mobility aid. Use EchoVision to supplement your orientation and mobility skills. Network conditions and AI limitations can affect accuracy.
What’s Included
Inside your EchoVision package, you will find:
- Protective charging case
- EchoVision smart glasses, inside the case
- Magnetic clip-on sunglasses, inside the case, in a slot in front of the glasses (included free for preorder customers; optional accessory for later buyers)
- Under the case and the cardboard insert holding the case, you will find:
- USB-C charging and data cable
- Cleaning cloth
- Interchangeable nose pads in small and large sizes (medium size is pre-installed)
- Quick Start Guide in print and Braille
Your Device
EchoVision has two main parts: the smart glasses and the charging case. The descriptions below help you identify features by touch.
Smart Glasses Overview
When unfolded, the glasses resemble standard sunglasses with added controls.
- Left arm, outside surface: A raised horizontal line marks the touchpad for volume and other functions.
- Top of left arm, just behind the hinge: The Power/Camera button turns EchoVision on or off and lets you take photos or record video.
- Front of glasses: The camera is on the right side near the front edge.
- Top of right arm, just behind the hinge: The AI/Action button controls most AI features and modes.
- Tip of right arm: A USB-C port for direct charging or use with a portable power bank.
Charging Case Overview
The charging case protects the glasses and charges them when stored.
- Orientation: Place the case with the front flap facing you and the narrow edge down.
- Bottom edge, center: USB-C charging port for the included cable.
- Back of case, above the port: A flat button. Double-press to hear the case battery level.
- One beep = 0-25%
- Two beeps = 25-50%
- Three beeps = 50-75%
- Four beeps = 75-100%
Initial Setup
There is a small piece of protective tape on the bridge of the glasses to prevent contact with the charging case during transport. Please remove this tape before placing the glasses in the charging case to charge. While they were transported to you in the case, they have not been charging due to the tape preventing charging contact.
Before you begin the setup process, make sure to fully charge the glasses and have your smartphone nearby. EchoVision supports iOS and Android.
System Requirements
- iOS: iPhone 8 or newer running iOS 16.6 or later
- Android: Devices running Android 11 or later
Install the EchoVision app by Agiga from the Apple App Store or Google Play Store. You can also scan the QR code inside the box or on the Quick Start card.
Setting Up EchoVision
Before launching the app:
- Turn on Bluetooth and Wi-Fi on your phone.
- Make sure the glasses are charged or connected to power.
Then open the EchoVision app and follow the prompts.
- Sign in or create an account
- Select “Continue with email.”
- Select Register Account if this is your first usage of EchoVision. Then, enter the email address you registered with Agiga, along with a password. This screen creates your login password, although there is no need to enter it twice as is the case with other apps.
- Otherwise, enter your credentials and select Login.
- In any dialog that asks for a password in the EchoVision app, you will also find a button to show the password. This is helpful if you need to double check the password you’ve entered for accuracy.
- When the app asks you to allow location services, select “While using.” On the next screen, select “Allow” to allow the app to search for Bluetooth devices. You’ll need a Bluetooth connection to EchoVision in order to modify and update settings or to use Bluetooth audio to the glasses.
- Connect via Bluetooth
- The app scans for nearby EchoVision devices.
- Select your device name to connect. The EchoVision device will be named
EchoVision-BLE-XXXX, where XXXX is a unique serial number. - Once you’ve selected the device, you will be asked for permission to connect to the Bluetooth device. If you want audio from your phone to be passed through to your glasses as a headset, select Pair. Otherwise, select Cancel. If you ever change your mind, you can always connect or disconnect Bluetooth audio. This is described later in this document.
- Connect to Wi-Fi
- The next screen will say “Scanning for wi-fi networks.” In a few seconds, you will see a list of Wi-Fi networks that your glasses can access.
- Choose your home network or mobile hotspot.
- Enter the password carefully; it will be masked. If you would like to check your entry for accuracy, there is a “show password” button available.
- Finish setup
- After connecting, the EchoVision home screen appears and you can begin using your device.
Connecting to a Mobile Hotspot
EchoVision’s AI features require a Wi-Fi connection. When away from a home Wi-Fi network, use your smartphone hotspot.
Using iPhone
Connecting EchoVision to a mobile hotspot works the same way as connecting to any other Wi-Fi network. Before connecting, make sure your phone’s hotspot is enabled and discoverable.
To prepare your iPhone hotspot:
- Open iOS Settings > Personal Hotspot.
- Turn on Allow Others to Join.
- If available, turn on Maximize Compatibility.
To connect EchoVision to your hotspot:
- Make sure your phone is not connected to another Wi-Fi network. You can do this either by walking away from your home Wi-Fi or by turning autojoin off in your Wi-Fi settings, then toggling Wi-Fi off and back on again.
- Open the EchoVision app.
- Go to Settings > Device Management > Wi-Fi.
- Select your phone’s hotspot from the list.
- Enter the hotspot password to connect.
Once the glasses have connected to your hotspot at least once, they will automatically switch between your home Wi-Fi and your mobile hotspot as availability changes. You may still have to ensure that your hotspot is discoverable when you leave home, but once EchoVision sees it, it will connect to your personal hotspot without further intervention.
When your phone reconnects to your home Wi-Fi, the glasses will reconnect to the home network, as the hotspot is no longer available. When you leave home and your hotspot is enabled, the glasses should automatically connect to your hotspot.
Using Android
- Go to your phone’s Settings > Network & Internet (or Connections) > Hotspot & Tethering.
- Turn on Wi-Fi Hotspot.
- Note the network name and password.
- In the EchoVision app, go to Settings > Wi-Fi, select your phone’s hotspot, and enter the password.
- Reconnect to home Wi-Fi when finished using the glasses to avoid extra data use.
Charging Your Device
Charging the Case
- Connect the included USB-C cable to the port on the bottom of the case. The end with the right angle connector is recommended, as it allows for the cable to run alongside the case rather than sticking out the back.
- Connect the other end to a wall adapter or power bank.
- Double-press the button on the back of the case to hear the battery level (1 to 4 beeps):
- 1 beep = 0-25% charge
- 2 beeps = 25-50% charge
- 3 beeps = 50-75% charge
- 4 beeps = 75-100% charge
Charging the Glasses
You can charge the glasses in two ways:
- In the case: Open the case with the flap facing you. With lenses facing you, align the nose bridge with the slot and gently press down until fully seated. Be careful: if you have the magnetic clip-on lenses in the case, ensure that they are placed in the dedicated slot designed for them to fit in (which is directly in front of the slot for the glasses, closer to you against the leather part of the case). Having them in the main glasses compartment will interfere with the glasses’ ability to make contact with the charging contacts in the case.
- Direct USB-C: Connect the cable to the USB-C port at the tip of the right arm and plug the other end into a charger or power bank. In a pinch, you can use the case as a power bank.
EchoVision App Description
When you open up the app the very first time, it will ask you to sign in or register.
Once you have created the account, you will see five tabs across the bottom of the app. From left to right, they are Home, History, Gallery, Settings, and Guide.
Home Tab
The Home tab is where you will find information about your glasses in the following order:
- Glasses serial number
- Glasses status: Active or inactive. Inactive simply means EchoVision is not showing as connected to the app. If they still show as connected to Wi-Fi on the next line, they should still be usable. However, you can take them off, then put them back on, and in most cases they will report as active.
- Wi-Fi network: Gives the name of the Wi-Fi network EchoVision is connected to.
- Battery Charge: Percentage of battery charge.
History Tab
The History tab is where you can find a listing of all of your AI interactions, including your prompts and the AI’s answers. You can always come back to look at it if you missed the answer from the glasses or simply want to go back to review what the glasses said. It is especially helpful if you are in a crowded or noisy environment and cannot hear the glasses well. You might need to wait for the app to synchronize with the glasses, but you can always close and reopen the app if you don’t see the tasks you performed under history.
Gallery Tab
In the Gallery tab, you will find all the photos and videos you have taken with your glasses. If there are photos and videos that are on the glasses but not synced to the gallery, you will have an opportunity to transfer them to the gallery. In iOS, the photos and videos in the Gallery tab are kept in an album called Echovision on the iOS Photos app.
If there are photos or videos on the EchoVision glasses that have not been transferred to the gallery, you will see an alert asking you to transfer the photos or videos that are not in the gallery. If you select the option to transfer, you may be asked to connect to a Wi-Fi network called EchoVision Media. Allow this connection, and your media will transfer from the EchoVision glasses to the gallery.
Settings Tab
The Settings tab allows you to view and modify EchoVision settings. These include Bluetooth audio, Wi-Fi, connection to other services, and more.
Audio
The Audio tab is where you can adjust the audio playback settings of the glasses, such as volume of the glasses and phone calls, and glasses voice speed.
- Media volume: The volume of the glasses. You can swipe up or down to adjust the volume level of EchoVision feedback and sounds.
- Call volume: Used when you have the glasses paired as a headset. You can adjust the volume of the call here by swiping up or down. Note, if you have the call volume set high, people from the other end of the call might be able to hear themselves echoing back as the EchoVision microphone picks up audio from the speakers in your glasses.
- Speech speed: You can adjust the speed of the glasses’ spoken output from 1.0X (default slowest speed) to 2.0X (fastest speed) in increments of 0.1X.
Wi-Fi
Used to scan for and connect to Wi-Fi networks. A Wi-Fi network is required for the glasses to access the AI. Your glasses can connect to open networks, password-protected networks, Wi-Fi hotspots, and most captive networks (i.e., the kind of Wi-Fi network that presents you with a login page but lists itself as open).
External Audio Devices
The External audio devices option allows you to pair EchoVision to speakers, headphones, or hearing aids. This capability allows you to use an alternative audio source for playing EchoVision’s audible responses through a paired audio device, rather than sending audio to its own internal speakers.
Before you try to pair a Bluetooth audio device with the glasses, make sure you put the audio device into pairing mode so Echovision will be able to see it during its scan for available devices. Please consult your audio device’s manual for details on how to enable Bluetooth pairing mode.
When you select this option, the app will scan and list all the available devices you may potentially pair EchoVision with. Simply select your audio device from the list, and EchoVision’s audio will be routed to the selected device.
Device Management
In the Device Management tab, you can adjust many system-related settings.
- Wear detection: Wear detection uses sensors in the arms of the glasses to determine whether you are wearing the glasses or not. When Wear Detection is disabled, EchoVision does not go to sleep when removed. With Wear Detection enabled, EchoVision will go into a suspend mode until you put them on again. You can turn Wear Detection on or off.
- Camera indicator light: You can turn the camera indicator light on or off. If it is on, all the camera lights will be visible, including when you are performing any AI related tasks. If you have it turned off, the camera light will be on only when you are taking photos or recording videos. If this option is disabled, the camera indicator will remain off while the AI is using pictures and video from its camera with the AI engine. Please consult appropriate privacy laws in your area for the legal ramifications of this feature.
- Wake Word Detection: Wake Word Detection determines whether the EchoVision glasses will listen for the wake word “Hi Agiga” or “Hey Agiga.” When Wake Word Detection is on, EchoVision will open Scene Description and wait for your prompt. You can ask EchoVision to activate Live AI or reading mode once EchoVision is listening. If the Wake Word Detection is turned off, EchoVision will not listen for a wake word and can only be activated with the AI button or the camera button.
- Find glasses: The Find Glasses option triggers an audible alarm in the EchoVision glasses, which could be used to locate them if you put them down somewhere and cannot find them. Note that this feature only works if your glasses are within Bluetooth range.
- Found glasses: Selecting the Found Glasses option stops the alarm sound that was triggered with the “Find Glasses” option.
- Reboot glasses: This option is to reboot the glasses if you are unable to turn off and restart the glasses with the Power/Camera button.
- Factory reset: You might have to consider a factory reset if your glasses become unresponsive or if certain operations cannot be resolved. Note: if you do a factory reset, you will lose all the Wi-Fi connections you have previously established, all the photos and videos in the gallery, and all of your other settings.
System Update
The System Update option allows you to update the EchoVision glasses system software and firmware. It is recommended to have the glasses plugged in and the phone where the Echovision app is installed nearby while doing the update.
Forget Glasses
The Forget Glasses option is used to disconnect the EchoVision glasses from the app. This may be necessary if you are replacing the glasses, or if you need to ensure the glasses are fully removed from your device for some other reason.
Account
In the Account section, you will find Connected Services, Log Out, and Delete Account.
- Connected services: Connect services allows you to connect your glasses with Be My Eyes and Aira if you already have an account with either service. We will add other human agent services in the future when they become available.
- Aira: Follow the prompts to get the glasses connected. Once you have authenticated the glasses with your Aira account, it will display successfully connected to Aira.
- Be my eyes: You will have to sign in with your email and password. If you have previously signed in with Apple, Google, or Facebook, you will need to create a password with your email address in the settings of the Be my Eyes app.
- Log out: This is where you can log out of your Echovision account.
- Delete account: This is where you can delete your EchoVision account. This deletes your EchoVision account from our servers.
Support
In the Support category, you will find options to contact support and send feedback.
- Contact support: You have the option to either email or call customer support by using this option.
- Send feedback: The Send Feedback option allows you to submit a report directly to Engineering if you ever encounter problems with your glasses or the EchoVision app. Besides sending reports from the glasses directly, it is also very helpful if you can fill out the feedback along with the log submission (five presses of the AI button), so we can look more closely into the issues you are having with your glasses. The feedback form will autofill all fields except for the issue description and issue severity if you access it from the Send Feedback option.
Guide Tab
The Guide tab contains the EchoVision User Guide (this document). You can jump from section to section by using the heading navigation commands in your screen reader.
Controls Overview
EchoVision has three main control areas:
- Power/Camera button: Top of left arm
- AI/Action button: Top of right arm
- Touchpad sensor: Outside surface of left arm
Power/Camera Button
- Hold 5 seconds: Power on or off
- Press once: Take a photo. EchoVision will make a camera shutter sound.
- Press twice: Start video recording. EchoVision will say, “Recording started.”
- To stop recording, press the Power/Camera button once.
- Press 3 times: Check battery status, charging state, and Wi-Fi connectivity.
- Hold 30 seconds: Force a restart
AI/Action Button
- Press once: Q&A (or scene description) mode. EchoVision will make a sound of two tones rising in pitch. EchoVision listens for a question; if no question is heard, it performs a scene description.
- Press twice: Live AI mode for real-time audio descriptions; you can ask questions continuously. EchoVision will say, “Connecting to Live AI. Please hold on.” Then it will say, “Live AI is ready. Here’s what I see.” At that point, you can ask it questions about your environment, or just let it describe what it sees. If live AI gets stuck on a particular scene and you know the scene has changed, double tap the touch pad to cause the image to refresh.
- Press three times: Reading mode to read a page or document aloud. EchoVision will say, “Starting text detection. Please hold your document steady.”
- Press five times: Send a System report. Pressing the AI button five times uploads logs to Agiga’s engineers for troubleshooting. We encourage you to send logs, then submit a feedback form. See the Send Feedback option in the Settings tab of the app.
- Press six times: Bluetooth pairing mode. Bluetooth will remain in pairing mode for 60 seconds. You may need this in case you need to connect EchoVision to your phone as a Bluetooth headset.
- Hold for 2 seconds: Cancel any active interaction, denoted by a double beep.
- Hold for 30 seconds: Perform a full factory reset.
Touchpad Sensor (left arm)
- Swipe forward (toward the lenses) along the line on the outside surface of the left arm to increase the volume.
- Swipe backward (away from the lenses) along the line on the outside surface of the left arm to decrease the volume.
- Single tap:
- In Live AI mode: mute or unmute audio
- In Q&A or Reading modes: pause or resume audio
- During music playback: pause or resume
- During phone call or Aira/Be My Eyes session: mute or unmute the microphone
- Double tap:
- In Live AI: Refresh the current image and get a new description
- During phone call: answer or end the call
- During Aira call: hang up
- Long press:
- If connected to a phone: trigger your phone’s voice assistant (Siri or Google Assistant)
- In Live AI, Reading, or Q&A: stop any AI interaction
- During Aira call: turn the camera on or off
Voice Commands for Calling Services
You can use the AI button and your voice to call assistance services:
- “Call Aira”, “Call human interpreter”, or “Call an agent.”
- “Call Be My Eyes” or “Call volunteer”
Asking EchoVision for Help
- “What can you do?” Gives a summary of EchoVision’s functions.
- “What are your commands?” Gives a brief summary of the most used commands.
Pairing EchoVision Glasses as Wireless Headphones
EchoVision glasses can be paired as Bluetooth headphones to route phone audio through the glasses. This feature is optional and can be enabled or disabled based on your preference.
To pair EchoVision as wireless headphones (iOS):
- Open iOS Settings > Bluetooth.
- Locate and select the EchoVision audio device.
- If the device does not appear, press the AI button six times to place the glasses into Bluetooth pairing mode, then return to Bluetooth settings and try again.
Once paired, phone audio may route through the glasses.
Alternatively, if your glasses are not paired as a Bluetooth audio device, opening the EchoVision app may present a Bluetooth pairing request. Simply select “Pair”, and audio will come through the glasses from your phone.
EchoVision will revert audio back to your phone when they are folded and placed into the charging case.
If you no longer want phone audio to go to your glasses at all, forget them in your phone’s Bluetooth settings. Be aware that the EchoVision app may send you pairing requests when you open it. If you don’t want phone audio to go to the glasses, select Cancel.
Managing Bluetooth Audio Behavior
When opening the EchoVision app, you may be prompted to pair the glasses as an audio device.
You may allow or decline this request depending on whether you want phone audio routed to the glasses.
If you do not want phone audio to play through the glasses, you can disconnect or forget the EchoVision audio device from your phone’s Bluetooth settings.
Even if audio pairing is declined, the glasses will continue to function normally for EchoVision features.
Note:
After rebooting the glasses, audio may temporarily route back to them. Folding the glasses or removing and putting them back on may return audio to the phone, depending on your settings.
Mode Notes
- Scene description: (press AI once) provides a description from a still picture.
- Live AI: (press AI twice) provides a running commentary until you stop the session.
Troubleshooting
Refer to echovision.agiga.ai/fix-it for more info.
Performing a Factory Reset (Advanced)
A factory reset returns the EchoVision glasses to their original settings. In some cases, resolving Bluetooth or connectivity issues may also require resetting app connections and reinstalling the EchoVision app. In addition, a full reset may help resolve Bluetooth audio routing issues or persistent connection problems. Before proceeding, make sure your EchoVision glasses are running the latest system software.
Verify System Versions
- Open the EchoVision app.
- Go to Settings > Device Management > Check for Updates.
- Confirm that you are on the latest update. If updates are available, install them before continuing.
To perform a full reset:
- Open your phone’s Bluetooth settings.
- Locate the EchoVision device, open More Info, and select Forget this device.
- Open the EchoVision app.
- Go to Settings > Device Management > Reset to factory defaults. Alternatively, hold the AI button for 30 seconds.
- The glasses will announce that they are resetting.
- The app will indicate the glasses have disconnected.
- In the EchoVision app, return to Settings > Device Management and select Forget glasses.
- If the app prompts you to scan for glasses, they have already been forgotten.
- Close and delete the EchoVision app from your phone.
- Restart your phone.
- Reinstall the EchoVision app from the App Store.
- Open the app, sign in, and follow the setup prompts.
- Allow device discovery and location access.
- Pair with the device named “EchoVision-XXX” when prompted.
- Connect the glasses to Wi-Fi to complete setup.
Customer Care
If you need help, contact:
- FAQ: echovision.agiga.ai/faq
- Email: support@agiga.ai
- Phone: 1-408-940-5215